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Frequently Asked Questions

 

 

What forms of payment do you accept?

-We accept Visa, MasterCard, American Express, Discover, Diner's Club, & JCB. We also offer checkout through PayPal for your convenience. If you would like to call in your order, that is also an option. We're here from 9-5 PST and can be reached at (530)621-4996.

 

 

How long will it take to receive my Bazooka Gold Trap?

-We try hard to get your sluice box shipped within 10 business days of your order, our sluices are hand-built to order and excess inventory is rare.

 We ship via UPS & USPS and transit times vary based on the service you selected for shipping. International orders generally take 5-7 days to clear customs processing in addition to the time in transit.

 

Is there a Warranty?

-All Bazooka Gold Traps include a Limited Lifetime Warranty. We will replace any sluice that is damaged in shipping (this has happened, but is rare) or suffers a defect in workmanship (this is even rarer). We'll repair any sluice (at our discretion) that is damaged by extreme impacts or accidents (such as cracked flares), but please don't send us a flattened or destroyed sluice and expect us to cobble it back together.

 

I don't live in the USA. Can I buy these somewhere near me?

-At this time we are in the process of setting up dealers in multiple countries. If you are interested in becoming a dealer, contact us.

 

I live in Alaska. Why is the shipping so expensive for the 48" Miner?

-At this time our Shipping Carriers only allow for so much flexibilty with online quoting, and large packages make this more difficult for quotes to AK. We recommend you contact us prior to ordering for more information.

 

I live outside the Untied States. Why is the shipping so expensive for the 48" Miner?

-At this time our Shipping Carriers only allow for so much flexibilty with online quoting, and large packages make this more difficult for quotes to some countries. We recommend you contact us prior to ordering for more information.

 

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